Communitee.ai
Privacy Policy

1) Who we are

COMMUNITEE AI - FZCO, a Free Zone Company with limited liability registered in the Dubai Integrated Economic Zones Authority (DIEZA), registration number DSO-FZCO-51546 ("Communitee AI", "we", "our"). This Policy applies when you visit our websites, interact with our marketing content, contact us, or use our services.

2) Information we collect

We collect contact and account data (name, email, phone, company, account login details), usage and device data (IP address, browser type, device identifiers, pages viewed, links clicked, campaign interactions), and information from partners such as business contact information and campaign analytics.

3) How we use your information

We use personal information to provide, operate, and improve our services; respond to inquiries and provide customer support; send updates and opted-in marketing; analyze campaign and site performance; detect and prevent security incidents and fraud; and comply with legal obligations and enforce our agreements

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4) Legal bases for processing

Where data protection laws apply, we rely on consent, contract (performance), legitimate interests, and legal obligations. Where we rely on consent, you can withdraw it at any time.

5) How we share your information

We may share information with service providers who help operate our business (hosting, analytics, email delivery, support), and where required for legal reasons or to protect rights and safety. We do not sell your personal information.

6) International data transfers

We may process and store your information in other countries with different data protection laws; when required we use safeguards such as standard contractual clauses, data processing agreements, and transfers to countries recognized as providing adequate protection.

7) Cookies and similar technologies

We use cookies, pixels, and tags to operate and improve our sites. Types include essential, analytics, and advertising & social cookies. You can manage choices via our cookie banner or browser settings.

8) How long we keep your information

We retain information to provide services and support, maintain and improve marketing and analytics, comply with legal, tax and accounting obligations, and resolve disputes; when no longer needed we delete, anonymize, or securely store it until deletion is possible.

9) How we protect your information

We protect data through encryption in transit (and where appropriate at rest), access controls and authentication, least-privilege principles, monitoring and security assessments, employee training, and vendor security reviews. In the event of a security incident we will notify you and applicable regulators as required by law.

10) Your rights and choices

Depending on your location, you may have rights to access, correct, delete, object to or request restriction of processing, and withdraw consent. To exercise these rights contact us; we may need to verify your identity.

11) Unsubscribing from marketing

Opt out of promotional emails by clicking the "unsubscribe" or "manage preferences" link in our emails or by contacting us directly; we may still send non‑promotional messages such as service updates or legal notices.

12) Children's privacy

Our services are not intended for children and we do not knowingly collect personal information from children under 16 without consent. Contact us to report concerns or request deletion.

13) Changes to this Policy

We may update this Policy and will notify you of material changes (for example by posting a notice or updating the Effective date); please review the Policy periodically.

14) How to contact us

Contact our Privacy Officer: COMMUNITEE AI - FZCO, Premises No 53892 001, IFZA Business Park DDP, Dubai Silicon Oasis, PO Box 342001, Dubai, United Arab Emirates. Email: [email protected]